1. Seller

Kids Boetiek is registered at the address: Tongerlostraat 45, 2260 Westerlo, Belgium with business registration number: 0807.282.203 and VAT number: BE 0807.282.203 ("Seller").

2. Applicability

Every order implies the agreement by the Buyer of these terms and conditions, which in their totality form part of the agreement with the Seller, to the exclusion of all other general or specific terms and conditions on the side of the Buyer unless otherwise explicitly agreed in writing.

3. Acceptance of orders

We are only bound by an order once it has been confirmed in writing or once it has begun to be processed. Information related to products and prices, as well as the detailed order information, is compiled and distributed subject to changes and corrections. In the event of non-payment, the order will be canceled. The Buyer will be informed of the cancellation. 

4. Prices and product information

All prices are quoted in Euro, inclusive of VAT and exclusive of  shipping. All prices are a piece or set, unless otherwise stated. Shipping charges are indicated clearly and separately. Prices are correct at the time of the order. We reserve the right to change and to correct the prices and the product information. If an already purchased product appears to be marked down sometime later, the Buyer cannot claim a refund of the price difference. Kids Boetiek tries to make the product descriptions and photographic materials as clear as possible. Information about the products (for example sizes and materials) are indicative and may vary slightly from actual colors. The Buyer can always ask for additional explanation about our products by contacting us.

5. Delivery and shipping

5.1 Delivery

Kids Boetiek tries to ensure a fast delivery. In 5.2 stated delivery times are not binding but are provided merely as an indication. We cannot be held responsible for delays in the delivery beyond our control. The buyer shall provide the delivery address to Kids Boetiek. Incorrect delivery addresses are the responsibility of the Buyer and may result in additional costs. In the event of non-delivery of the goods, any amount paid by the Buyer will be reimbursed without interest or other compensation.

5.3 Delivery time

For Belgium: Within 1 or 2 working days  after receiving the payment, Kids Boetiek will sent the package with B-post.

For The Netherlands: Within 1 or 2 working days  after receiving the payment, Kids Boetiek will sent the package with B-post.

For rest of Europe & the world: Within 1 or 2 working days  after receiving the payment, Kids Boetiek will sent the package with B-post.

Kids Boetiek is not responsible for delays in the shipment by the B-post. In accordance with the law on market practices and consumer protection the maximum delivery period is thirty days, unless otherwise agreed. If the delivery period is not feasible, Kids Boetiek has to notify the Buyer and the Buyer has the right to cancel the order, no additional costs. In this case already paid amounts will be refunded within thirty days.

5.3 forwarding charges

Kids Boetiek reserves the right to change our shipping rates if it is necessary. The forwarding charges are always clearly stated on your order. For information about prices and products refer to point 4.

For Belgium: orders from 70 Euro are shipped FREE.

  • 0-10kg: 4,95€
  • 10-30kg: 6,95€
     

For The Netherlands : orders from 70 Euro are shipped FREE.

  • 0-10kg: 5,95€
  • 10-30kg: 8,95€

For Germany:

  • 0-10kg: 7,95€
  • 10-30kg: 10,95€

For United Kingdom:

  • 0-10kg: 12,95€
  • 10-30kg: 21,95€

For France:

  • 0-10kg: 11,95€
  • 10-30kg: 19,95€

For Luxemburg:

  • 0-10kg: 7,95€
  • 10-30kg: 12,95€

For the other countries:

These shipping costs are available on request.

6. Payment

Payment can be made in the following ways:

- iDEAL

- Paypal

- CreditCard

- SofortBanking / DIRECTebanking

- Bank transfer: With your conformation of order you will receive a bank account number of Kids Boetiek. Always indicate the order number on the bank transfer.

- With a gift certificate.

7. Right of ownership

All delivered goods remain the property of the Seller until paid for in full, including all costs and taxes, interest and fees.

8. Complaints and  exchange of goods

8.1 Complaints

If you are unhappy about your purchase or if an item is damaged on arrival, then we offer you the chance to send the item back to us within a period of 14 business days from receiving your order. You must inform us of this in writing (via e-mail to: (info@kidsboetiek.com). The item must be returned within fourteen working days in the original packaging, and must be undamaged and unused. It must also have sufficient postage and be sent along with the invoice and an accompanying letter. Returned packages that we have not been notified of or which do not have sufficient postage, will not be credited! Items bought during the sale period cannot be returned.

Items returned to us under the conditions described in the previous paragraph will be credited by us within a period of fourteen calender days. Postage charges incurred by either you or us will not be credited, meaning that you will be credited with the purchase price minus the postage charges. If it concerns an item that was incorrectly delivered by Kids Boetiek, then we will assume responsibility for postage charges.

We retain the right to refuse returns if we suspect that the items have been used or damaged by anyone other then Pepatino or the party who delivered the item.  We check our items before we send them out and ensure quality packaging. The client agrees to check the order at the point of delivery. Never accept packages that are clearly damaged through transportation, and check your shipment immediately upon receipt! Kids Boetiek check every shipment before it leaves us. If you do find any damage to the items delivered to you, we request that you make us aware of this immediately. If possible, we request that you email a photograph of the damaged item. Never dispose of the packaging before ensuring that your shipment is in a good condition and never send a package back to us without informing us of this beforehand!

8.2 Exchange of goods

You have fourteen calendar days to return a good you do not like. Do not forget to send back the delivery note and send also an e-mail ( info@kidsboetiek.com ) indicating which item you wish to exchange. All items must be returned unused and undamaged within fourteen days after receipt of the parcel, in the original packaging. Returns should be sent to Kids Boetiek, Tongerlostraat 45, 2260 Westerlo. Please note that the customer is responsible for all return freight charges, including duty and tax if applicable. The customer will also pay the shipping costs of the new article. No money can be returned when you exchange goods, only a voucher. This is valid for one year. Items purchased during the sale period can not be exchanged.

 

9. Warranty

Our warranty is limited to the warranty for hidden faults and the warranty in the case of consumer purchases, as stipulated in the Civil Code.

We may only be held liable for damage in the event of deliberate act or gross negligence. We are not liable for any indirect damages whatsoever which may have been incurred by the Buyer.

 

10. Right of renunciation

In the framework of remote sales to consumers subject to the Law of 28 February 2013, consumers have the right to inform the seller of their wish to cancel the purchase, without justification and without penalty within fourteen working days of delivery. In the event the Buyer wishes to make recourse to this right, he/she is required to return all goods in original condition and packaging at his/her own risk and expense to Kids Boetiek, Tongerlostraat 45, 2260 Westerlo, Belgium.

 

11. Force Majeure

Kids Boetiek is not responsible for delays in the execution or the non-execution of its commitments arising as a result of events outside its normal control, including production interruptions, difficulties in acquiring or shortages of raw materials, work force, energy or transport or delays in transport, strikes, lock outs, work interruptions or other collective labour disputes, whether or not they are directly related to ourselves or our suppliers and this even in the event these events are foreseeable. 

12. Privacy

All orders from the internet site of Kids Boetiek imply the explicit permission of the Buyer to allow the processing and use of his/her personal information for such purposes as administration of a customer database, the management of orders, deliveries and invoices, solvency checks, marketing and advertising. The processing of such information for marketing purposes and individual advertising will only take place upon the Buyer's explicit declaration of agreement during the ordering process. Kids Boetiek will not be permitted to transfer this information to third parties. The Buyer has the right to view and correct all information. The Buyer also has the right at all times to oppose the processing of his/her personal information for direct marketing purposes and this without personal cost. For more information, the Buyer is invited to consult the public register held by the Privacy Protection Commission in Brussels. 


13. Proof
All Parties accept the validity of electronic proof in the framework of their relations (e.g. e-mail, backups, etc.). 

 

14. Severability

If any article of these terms and conditions is declared null and void, this invalidity shall not affect the validity of the remaining articles. 

15. Copyright

All information on Kids Boetiek website is protected by copyright. It is illegal to copy, use or distribute any information from this website without first acquiring written permission. Visitors and users of Kids Boetiek website may not claim any rights pertaining to the information on the website. None of the text or graphics from this website may be partially or wholly copied or publicly used for printing, photocopying, faxing, overtyping, in an electronic database, or for any other reproduction purposes. 

16. Jurisdiction

All agreements concluded with the Seller are subject to Belgian law. All disputes are the exclusive jurisdiction of the Belgian courts. 

17. Contact details

Kids Boetiek

Tongerlostraat 45
2260 Westerlo
België (Belgium)
VAT number: BE 0807 282 203
info@kidsboetiek.com
Lucie Van Hirtum

 

In the case of translation or explanation of the contents of Kids Boetiek website, the Dutch version of the text in this website and these General Terms and Conditions will remain determinate. 

 

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